Resources
AllResources
Please note that not all helplines have English-speaking consultants. However, most of them might be able to accommodate your need to be assisted in English – please ask about it when you call.
Italy
| Organization | Service provided | Contacts |
| Telefono Amico Italia | Helps to overcome emotional tensions and to restore well-being in personal relationships. Support provided by volunteers. | https://servizi.telefonoamico.it/mailamica/ITA/www/ma Phone: 0223272327 Whatsapp: 3240117252 |
| Samaritans Onlus | Emotional support in absolute confidentiality with the main goal of suicide prevention. Support provided by volunteers. | http://www.samaritansonlus.org/ Phone: 0677208977 |
France
| Organization | Service provided | Service provided |
| 3114, numéro national de prévention du suicide | Confidential and free, helps meet the immediate needs of people seeking help: listening, evaluation, intervention, emergency, guidance or crisis monitoring Support provided by counselors. Open hours: 24/7 | https://www.3114.fr/ Phone: 3114 |
| SOS Help | English-language emotional support line for the international community in France. Support provided by volunteers. | https://soshelpline.org/ Phone: 0146214646 |
Spain
| Organization | Service provided | Service provided |
| Línea 024 | Free, accessible, immediate, confidential and staffed by experts, to support people with suicidal behaviour, family members and friends and intervene, if necessary, in complex high-risk situations. Open hours: 24/7 Support provided by counselors. | https://www.sanidad.gob.es Phone: 024 |
| Asociación Internacional Teléfono de la Esperanza (ASITES) | 24/7 helpline to address urgent, free, anonymous and specialized emotional crisis situations – such as anxiety, depression, trauma, PTSDS and thoughts of suicide. Support provided by volunteers and counselors. | https://telefonodelaesperanza.org/necesito-ayuda Phone: 914 590 055 Phone: 717003717 E-mail: [email protected] |
Germany
| Organization | Service provided | Service provided |
| TelefonSeelsorge | Provides telephone-based emotional support and counseling services. Open hours:24/7 Support provided by volunteers. | https://www.telefonseelsorge.de/ Phone: 08001110111 |
| Berliner Krisendienst | Offers advice and help in crisis situations, particularly in the evenings, at night and on weekends. Support provided by counselors. | https://www.berliner-krisendienst.de/ Phone: 030-390 63 00 |
Greece
| Organization | Service provided | Service provided |
| Klimaka | KLIMAKA is proactive in both the provision of mental health services and the implementation of social inclusion programs for excluded groups in Greece and abroad. Open hours: 24/7 Support provided by counselors. | https://www.klimaka.org.gr/ Phone: 1081 |
| Women SOS | National service that enables female victims of violence or third parties to contact a gender-based violence agency directly. Open hours: 24/7 Support provided by counselors. | https://www.womensos.gr/ Phone: 15900 Email: [email protected] |
Brazil
| Organization | Service provided | Service provided |
| CVV | Offers emotional support and suicide prevention free of charge. Open hours: 24/7 Support provided by volunteers. | https://www.klimaka.org.gr/ Phone: 118 Chat: cvv.org.br/chat Email: cvv.org.br/e-mail |
| JUNAAB Alcoólicos Anônimos do Brasil | Provides free and confidential support and information to help people in Brazil who may require support with substance use. Open hours: 24/7 Support provided by volunteers and counselors. | https://www.aa.org.br/ |
Czechia
| Organization | Service provided | Service provided |
| Modrá linka | Provides the support in a mental crisis. Open hours: 24/7 Support provided by counselors. | https://chat.modralinka.cz/ Phone: 731 197 477 Phone: 608 902 410 Email: [email protected] |
| Linka první psychické pomoci | Provides 24/7, free, compassionate and confidential support over phone and online chat. Support provided by counselors. | https://linkapsychickepomoci.cz/ Phone: 116 123 |
Colombia
| Organization | Service provided | Service provided |
| Telefono de la Esperanza | Provides mental health support and information. Support provided by volunteers. | https://telefonodelaesperanzamedellin.org/ Phone: (604) 604 2784 (Medellin) |
| Instituto Colombiano de Bienestar Familiar | Offers 24/7, free, compassionate and confidential support over phone and online chat to help everyone in Colombia who may be experiencing emotional distress related to family issues, parenting, sexual abuse. Open hours: 24/7 Support provided by counselors. | https://icbf.gov.co/ Phone: 141 |
Lithuania
| Organization | Service provided | Contacts |
| Jaunimo linija (Youth line) | Free emotional support by telephone and internet for everyone. Around-the-clock service. Support provided by volunteers. | https://www.jaunimolinija.lt/en/ 8 800 28888 |
| Krizių įveikimo centras (Crisis Management Center) | Emotional assistance for everyone. The first consultation is free and does not require registration in advance. There are no age restrictions. |
https://krizesiveikimas.lt/ 8 640 51555 |
| Vyrų linija (Men’s line) | Emotional support for men. Assistance is provided by volunteers and mental health specialists. |
https://www.vyrulinija.lt/ 8 670 00027 |
| Nelik vienas (Don’t be alone) | Emotional support for men provided by volunteers. | https://nelikvienas.lt/ 8 604 11119 |
| Tėvų linija (Parent’s line) | Free telephone counseling on parenting-related issues. | http://www.pvc.lt/lt/LT/NAUJIENOS/2-BE-KATEGORIJOS/399-TEVU-LINIJA 8 800 900 12 |
| Artimiems (For relatives) | Help for the relatives of those who have committed suicide. | http://artimiems.lt/ |
| Projektas „Tu – ne vienas!“ (You are not alone!) | Professional psychological help for free. | http://www.tunevienas.lt/pagalbos-linija/ |
| Iniciatyva „Tu esi“ (You are) | Choose your topic of interest and/or problem and get directed to the respective helpline. | https://tuesi.lt/noriu-bendrauti/ |
| Vilties linija (Line of hope) | Free around-the-clock emotional support for adults provided by volunteers and mental health specialists. | https://www.viltieslinija.lt/ 116 123 |
| Pagalbos moterims linija (Helpline for women) | Free support for women provided by volunteers and mental health specialists. | https://pagalbosmoterimslinija.lt/ 8 800 66366 |
| Depresijos įveikimo centras | It is generally a paid service, with one consultant providing free help. | https://depresijosiveikimas.lt/ +370 682 51402 |
Portugal
| Organization | Service provided | Service provided |
| SOS VOZ AMIGA | Helps all those who find themselves in situations of suffering caused by loneliness, anxiety, depression or risk of suicide. Support provided by volunteers. | https://www.sosvozamiga.org/ Phone: 213 544 545 |
| Voz de Apoio | Provides free, punctual, anonymous and confidential emotional support. Support provided by volunteers. | https://www.vozdeapoio.pt/chat/ Phone: 225 50 60 70 Email: [email protected] |
UK
| Organization | Service provided | Service provided |
| HOPELINE247 | Provides free and confidential support and information over phone and text message (SMS), help people in the United Kingdom who may be looking for support with suicide, supporting a friend or family member. Open hours: 24/7 Support provided by counselors. | https://www.papyrus-uk.org/ Phone: 08000684141 Chat (text): 07860039967 |
| National Suicide Prevention Helpline UK | Provides, free and confidential support and information by phone to everyone who may need emotional support with suicide. Support provided by volunteers. | https://www.spuk.org.uk/ Phone: 0800 689 5652 |
Cyprus
| Organization | Service provided | Service provided |
| Cyprus Samaritans | Provides confidential emotional support to those who are feeling distressed, lonely or unable to cope. Support provided by volunteers. | https://cyprussamaritans.org/ Phone: 80007773 Email: [email protected] |
| Association for the Prevention and Handling of Violence in the Family (APHVF) Helpline 1440 | Provides support and information about domestic and gender-based violence. Open hours: 24/7 Support provided by counselors. | https://domviolence.org.cy/ Phone: 1440 |
Romania
| Organization | Service provided | Service provided |
| DepreHUB | Provides 24/7, free and confidential support by phone to prevent suicide and support people with other psychological issues. Open hours: 24/7 Support provided by volunteers. | https://deprehub.ro/ Phone: 0374456420 |
| TelVerde Antisuicid | Provides support to persons who are at least 18 years of age and struggle with suicidal thoughts and behaviours. Support provided by volunteers. | https://www.antisuicid.ro/ Phone: 0800 801 200 Email: [email protected] |
Chile
| Organization | Service provided | Service provided |
| Línea Prevención Suicidio | Ministerio de Salud | Provides help to people who are facing an emergency or mental health crisis associated with suicide. Open hours: 24/7 Support provided by counselors. | https://www.minsal.cl/construyendo-salud-mental/ Phone: 4141 |
| Psicólogos X Chile | Provides free and confidential support and information by phone. Support provided by counselors, volunteers. | https://psicologosvoluntarios.cl/ Phone: 67613603 Phone: 75592366 |
Netherlands
| Organization | Service provided | Service provided |
| de Luisterlijn | Provides 24/7, free, compassionate and confidential support over phone and online chat for adults in Netherlands who may need emotional support. Open hours: Phone 24/7 Support provided by volunteers. | https://chat-client-luisterlijn.serviant.nl/ Phone: 088 0767 000 Email: [email protected] |
| 113 Zelfmoordpreventie | Provides 24/7, free, compassionate and confidential support over phone and online chat to help people in Netherlands who may be struggling or looking for support. Open hours: 24/7 Support provided by counselors, volunteers. | https://www.113.nl/ Phone: 08000113 |
Poland
| Organization | Service provided | Service provided |
| Kryzysowy Telefon Zaufania 116 123 | Provides psychological help to people experiencing emotional crisis, loneliness, suffering from depression, insomnia and chronic stress. Support provided by counselors. | https://psychologia.edu.pl/116123.html Phone: 116123 |
| Centrum Wsparcia Dla Osob W Stanie Kryzysu Psychicznego | Provides 24/7 to people across Poland who need help, conversation, counseling, and psychological support. Open hours: 24/7 Support provided by counselors. | https://centrumwsparcia.pl/centrum-wsparcia/ Phone: 800 70 2222 |
Mexico
| Organization | Service provided | Service provided |
| Línea De La Vida | Provides 24/7, free and confidential emotional support by phone. Open hours: 24/7 Support provided by counselors. | https://www.gob.mx Phone: 8009112000 |
| STAPTEL | Provides counseling, referral, psychological support, psychotherapeutic advice and emotional crisis intervention services over the telephone free of charge. Open hours: 24/7 Support provided by counselors. | https://www.saptel.org.mx/ Phone: 5552598121 |
Hungary
| Organization | Service provided | Service provided |
| Telefonos Lelkisegély-szolgálat | Provides 24/7 help with all emotional and mental health experiences. Open hours: phone 24/7 Support provided by volunteers. | https://sos116-123.hu/ Phone: 116-123 Phone: 06 80 810-600 Email: [email protected] |
| Kék Vonal Gyermekkrízis Alapítvány | Emotional support line for young people (under 24) parents and professionals. Open hour: phone 24/7 Support provided by counselors, volunteers. | https://kek-vonal.hu/ Phone: 116111 (young people) Phone: 116000 (parents, professionals) |
Ireland
| Organization | Service provided | Service provided |
| Pieta | Provides 24/7, free, and confidential support and information for everyone who may be looking for support with suicide, self-harm and suicide bereavement. Open hours: 24/7 Support provided by counselors. | https://www.pieta.ie/ Phone: 1800 247 247 Chat (sms): 51444 |
| Samaritans (Ireland) | Provides a free emotional support listening service by phone, 24/7. Help everyone who may be struggling or looking for support with any mental health, crisis and behavioural health reasons. Open hours: phone 24/7 Support provided by volunteers. | https://www.samaritans.org Phone: 116123 Email: [email protected] |
Peru
| Organization | Service provided | Service provided |
| La Voz Amiga | Anonymous telephone service to help people who suffer. Open hours: 24/7 Support provided by volunteers. | http://www.lavozamigaperu.org/ Phone: 0800-4-1212 Phone: 436-1212 |
| Línea 100 | Offers free, uninterrupted telephone attention and specialised in providing information, orientation, counseling and emotional support. Open hours: 24/7 Support provided by counselors. | https://www.gob.pe Phone: 100 |
International helplines across multiple countries
| Organization | Service provided | Service provided |
| Child Helpline International | A free and confidential service for children and young people for any type of issues. | 116111 |
| Bestfrienders Worldwide | Volunteer service to prevent suicide and deal with other types of crises. | https://www.befrienders.org/ |
| International Federation of Telephone Emergency Services | Emotional support, immediately accessible to any person suffering from loneliness, in a state of psychological crisis, or contemplating suicide. | https://www.ifotes.org/en |
